Original defect in material, such as fabrics, latex, and paints.
This Limited Warranty is subject to the following qualifications.
- The costume must be properly cared for, maintained, and stored in accordance with the manufacturer's written care instructions.
- The costume must be used normally and for its intended purpose. The manufacturer or Best Mascots has no responsibility for damage done by abusive wear, negligence, or accident.
The manufacturer and Best Mascots reserves the right, at its option, to repair or replace the costume or any part thereof, covered by this warranty, at no charge for labor and materials.
Call Customer Service at:1 866 446 0857
to arrange for a return.
Should you need to return your costume, please follow these policies:
- Full credit will be issued if merchandise is returned unused within ten (10) days.
- After ten days, a 15% restocking fee will be charged. No costume will be accepted for return if it has been used, except for reasons of defect in workmanship or materials.
After 30 days, no refund will be given other than for reasons of defect in workmanship or materials, at which time Best Mascots reserves the right to replace the merchandise, repair it, or refund payment.
